How do SafePass badges know their location in real-time?
Each badge is connected to the standard guest Wi-Fi network. Real-time location information from the badge is sent to our back-end. A map interface provides real-time tracking and historical location playback.
How long does the battery last in each badge?
The battery will last up to 24 hours on a single charge and will fully recharge in less than three hours.
What is the display technology which shows the image of the visitor and other information?
Electronic-paper (e-paper) – 16 grayscale, 3.5 inch, high-resolution (360×600 pixels) electrophoretic display with always-on display requiring no power consumption and image enhancements to accurately display a human face.
Reference https://www.eink.com/benefits.html
What is the purpose of the color piece on the side of the badge?
There is a removable rubber piece that can include site branded colors or give a visual indication of the type of visitor: VIP, new visitor, vendor, etc.
How does the badge track a visitor’s location?
SafePass tracking algorithm leverages existing Wi-Fi infrastructure and our special embedded sensors inside each badge.
Are there other use cases for the SafePass badges?
Yes – we can offer project-related customization tailored for individual customer needs
Is the badge an IoT device?
The SafePass badge is the only connected device of its kind and receives customized instructions for each visitor.
- After the badge is issued, it is still customizable
- Real-time instructions during emergency situations
- Marketing and promotional discounts based on tracking insights
- Any other site-specific information
How many badges come with each charging dock?
The charging dock holds 20 badges and is included in the price of badges.
What if a visitor or vendor leaves with a badge?
We place an external digital fence (geo-fence) around each facility. If a badge leaves without being returned, the Front Desk and System Admin(s) will be notified via push notifications and email.
What if a visitor discards a SafePass badge or becomes unconscious?
The internal motion sensor constantly monitors even the slightest badge movement. If no motion is detected, the system will alert the Site Admins and Front Desk.
How is the product sold?
The product is lease-only:
- One-time set-up fee
- Monthly fee, per badge (includes real-time location tracking software service) the cloud-based visitor management software
Each badge is replaced every two years.
Can we demo the SafePass solution?
We recommend a pilot program at a smaller location to test the full system prior to a larger roll-out.
What happens when a visitor leaves the facility with a SafePass badge?
The SafePass VMS implements a digital “geo-fence” around each facility. In the event the badge crosses over this invisible fence, the system will:
- Notify security personnel
- Cause the badge to vibrate and display a warning message
What if our facilities contain restricted areas where no visitors or vendors are allowed?
Based on customer requirements, we can set up internal digital fences around restricted areas for alerts and notification.
Can the SafePass system be used on production platforms or other offshore areas?
Wherever industry standard commercial Wi-Fi and internet connectivity exists… SafePass can be installed.
What is required for setup at one of our facilities?
SafePass will send personnel to each site location for setup of the SafePass solution. Simply send us PDF floor plans so we can generate a map for the real-time location tracking user interface. We will do the rest.
What is e-paper and how does it work?
E-paper is a passive display technology that can be refreshed at an almost unlimited number of times. Power is only needed when there are changes to the contents displayed. Kindle e-readers use e-paper, just like SafePass badges.
Kiosk mode... why?
Facial recognition is a standard feature to help pre-registered visitors check in without requiring visitors to type their name and other time-consuming data entry.
Is security a priority for SafePass?
SafePass has a tradition of passion and commitment to security, both physically and digitally. We are acutely aware of what is at stake, as users depend on the reliability of our systems. Where digital security is concerned, we make every effort to ensure cyber security best practices are incorporated in the design, production and rigorous testing of every component.
is the SafePass system secure against Wi-Fi and other IT-related threats?
The SafePass badges use the latest in WPA2 Wi-Fi security along with secure encryption transmission to/from our Amazon Web Services servers (Nasdaq, US Department of Defense and others utilize AWS).
Where is the data stored? Is the data secured?
The data is securely stored on Amazon Web Services (AWS) which is the gold standard for information security and closely follows all international security regulations and standards.
There are no back-doors to any of our customers data.
We regularly conduct tests to assure your information is secured. Additionally, we have written agreement so that you will have the only “keys” to this data by way of system-generated passcodes for your designated representatives only.
Please note the following link for information on AWS securities and compliance:
https://aws.amazon.com/security/
https://aws.amazon.com/compliance/
*special note, AWS is used by Nasdaq, United States Department of Defense and many other high-security organizations
What are basic security goals for SafePass systems?
Setting up a digital line of defense against cyber-attacks involves the introduction of targeted safeguards and counter-measures to help prevent, minimize, detect, contain or defuse security threats to persons, physical property and other assets. While the goal is to guard against all threats, the secondary option is to reduce the amount of damage for those attacks which do filter through.
To adapt to changing technologies and attack strategies, a continued re-evaluation and management of implemented cyber security measures must be done (risk assessment, threat landscape mapping, identification of attack surfaces, etc.).
Where can I get more details about SafePass security guidelines?
For additional detail security guidelines, please review our Security Guidelines document by clicking on the button below or visit our literature section to download a PDF copy.
