Frequently Asked Questions

The SafePass Visitor Manager software incorporates a free and optional visitor approval workflow.  Simply select which employees to be designated approvers.

Yes. We can integrate into a third-party background check service as needed.

Analytics on the collected data provides insights and predictions based on visitor-flow analysis.  We are only beginning to understand the deep insights of the collected data which adds tremendous value to any organization.

Machine Learning – Statistical modeling of visitor/employee behavior provides insights for management and also increases the location-tracking accuracy as usage increases.

When each badge is returned to the charging dock, it automatically closes the visitor log and securely stores the digital visitor information (check-out time, recorded location playback, alerts, etc).

The product is lease-only:

• One-time set-up fee
• Monthly fee, per badge (includes real-time location tracking software service)
• Monthly license fee for the cloud-based visitor management software, per check-in location

Each badge is replaced every two years.

We recommend a pilot program at a smaller location to test the full system prior to a larger roll-out.

The SafePass VMS implements a digital “geo-fence” around each facility. In the event the badge crosses over this invisible fence, the system will:

• notify security personnel
• cause the badge to vibrate and display a warning message

Based on customer requirements, we can set up internal digital fences around restricted areas for alerts and notification.

Yes, but full integrations require additional customization.

Wherever industry standard commercial Wi-Fi and internet connectivity exists… SafePass can be installed.

SafePass will send personnel to each site location for setup of the SafePass solution.  Simply send us PDF floor plans so we can generate a map for the real-time location tracking user interface. We will do the rest.

E-paper is a passive display technology that can be refreshed at an almost unlimited number of times.  Power is only needed when there are changes to the contents displayed. Kindle e-readers use e-paper, just like SafePass badges.

Facial recognition is a standard feature to help pre-registered visitors check in without requiring visitors to type their name and other time-consuming data entry.

SafePass has a tradition of passion and commitment to security, both physically and digitally. We are acutely aware of what is at stake, as users depend on the reliability of our systems. Where digital security is concerned, we make every effort to ensure cyber security best practices are incorporated in the design, production and rigorous testing of every component.

The SafePass badges use the latest in WPA2 Wi-Fi security along with secure encryption transmission to/from our Amazon Web Services servers (Nasdaq, US Department of Defense and others utilize AWS).

The data is securely stored on Amazon Web Services (AWS) which is the gold standard for information security and closely follows all international security regulations and standards.

There are no back-doors to any of our customers data.

We regularly conduct tests to assure your information is secured.  Additionally, we have written agreement so that you will have the only “keys” to this data by way of system-generated passcodes for your designated representatives only.

Please note the following link for information on AWS securities and compliance:

https://aws.amazon.com/security/

https://aws.amazon.com/compliance/

*special note, AWS is used by Nasdaq, United States Department of Defense and many other high-security organizations

Setting up a digital line of defense against cyber-attacks involves the introduction of targeted safeguards and counter-measures to help prevent, minimize, detect, contain or defuse security threats to persons, physical property and other assets. While the goal is to guard against all threats, the secondary option is to reduce the amount of damage for those attacks which do filter through.

To adapt to changing technologies and attack strategies, a continued re-evaluation and management of implemented cyber security measures must be done (risk assessment, threat landscape mapping, identification of attack surfaces, etc.).

For additional detail security guidelines, please review our Security Guidelines document by clicking on the button below or visit our literature section to download a PDF copy.

Download Security Guidelines